Breathy ("Breathy," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Platform includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, gender, and date of birth, that you voluntarily give to us when you register with the Platform.
• Health Information: Information related to your health, such as medical records, prescriptions, and consultation history, which you provide or is generated during your use of the service.
• Provider Data: Information about healthcare professionals, including their name, qualifications, specialization, registration details, and clinic information.
• Financial Data: Data related to your payments, such as payment method details. We use some third-party payment processor (Razorpay, Cashfree) to handle payments, and we do not store your full credit card information.
• Derivative Data: Information our servers automatically collect when you access the Platform, such as your IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Connect patients with Providers.
• Process payments and subscriptions.
• Provide, maintain, and improve our services.
• Communicate with you about appointments, updates, and promotional offers.
• Comply with legal and regulatory requirements.
• Ensure the security of our Platform.

3. Disclosure of Your Information

We do not share your personal or health information with third parties except in the following situations:

• With Your Consent: We may share your information with a specific Provider when you book an appointment.
• Service Providers: We may share your information with third-party vendors who perform services for us, such as payment processing (Razorpay, Cashfree) and cloud hosting (Supabase). These vendors are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a legal authority.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. We leverage the security features of our backend provider, Supabase, to store your data securely. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with services and comply with our legal obligations.

6. Your Rights

You have the right to:

• Access and review the information we hold about you.
• Request corrections to any inaccurate information.
• Request the deletion of your account and associated data, subject to legal and regulatory retention requirements.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: contact@breathy.com